Contact Us
Want to get in contact with us?
We’ve got four ways for you to do so, depending on what type of question you have or what you need help with.
I have a general question
If you have a question about our products or Point of Sale, chances are Star Micronics will have the answer right here for you in our Help Center.
I have a support question
If you’re already a Star customer, the best place for questions is in our support ticketing system. Our support staff are available for any technical questions.
I have a pre-sales question
Have a pre-sale question that’s not answered in our FAQs? Fill out the form below and one of our Channel Partner Executives will get back to you shortly.
I am a software developer
Have a question about integrating our SDK? We can help. Send an email inquiry to our integration team and we will get back to you as soon as possible.
Star Micronics America, Inc. Offices
65 Clyde Road Suite G
Somerset, NJ 08873-3485 U.S.A.
Tel: (800) 782-7636
USA and Canada Sales
Sales Tel: (800) 782-7636 x1
or (848) 216-3302
Sales Fax: (848) 216-3222
Email: sales@starmicronics.com
Latin America Sales
9700 South Dixie Highway
Suite 1030
Miami, FL 33156 U.S.A.
Tel: (848) 216-3305
Email: salesla@starmicronics.com
Brazil Sales
Star Micronics Latin America
Tel: (848) 216-3305
Email: salesla@starmicronics.com
Mexico Sales
Desarrollo de Negocios Mexico
Tel: 52.55.8852.7584
Email: ventasmx@starmicronics.com
How To Reach Star Support:
Mon-Fri 9:00AM to 5:00PM EST
Technical Support
(848) 216-3304 (Eng)
(848) 216-3301 (Esp)
If you prefer to chat with a live agent, click HERE
To access our Self-Help Center 24/7, click HERE
Product Integration
(848) 216-3304
Star Cloud Services
(848) 216-3304
General Inquiries
(848) 216-3305 (Eng/Spn)
Star Micronics Global Offices
Star Global Network
Star Micronics Co. Ltd., Japan – Head Office
20-10 Nakayoshida
Shizuoka
422-8654 Japan
Star Micronics EMEA
Star House
Peregrine Business Park, Gomm Road
High Wycombe
Buckinghamshire HP13 7DL, UK
Tel: + 44 (0) 1494 471111
Fax: + 44 (0) 1494 473333
Star Micronics Southeast Asia Co., Ltd.
399 Interchange 21 Building, Unit 2105, 21st Floor,
Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110 Thailand
Tel: +662-258-4631-2
Star Micronics (NSW)
Unit A, 15 Lagana Place
Wetherill Park, NSW 2164, Australia
Tel: +61 (02) 8788 1500
Star Asia Technology, Ltd.
Rm. 1906-8, 19/F., Enterprise Square Two,
3 Sheung Yuet Rd, Kowloon Bay, Hong Kong
Tel + 852-2799-6682
