If you’re looking to start a wash-and-fold laundry service (also known as wash-dry-fold) or add it to your current laundromat or dry-cleaning business, having the right POS system for wash and fold services is essential. To save both money and time, it’s helpful to know exactly what POS hardware is required to operate efficiently. In this post, we’ll outline the key components your POS system for wash and fold laundry services should include for success.
What is a Wash-and-Fold Laundry Service?
A wash-and-fold laundry service is an onsite laundry service that washes, dries, and neatly folds clothing and other items from the customer for pickup or delivery. The customer either drops off and picks up the clean clothes at a later date from the same location, or a driver will pick up the laundry from the customer’s location and then wash, dry, fold, and deliver the clothes back to the customer.
Adding Wash-and-Fold Services to Your Laundry Business Can Be Profitable
Wash-and-fold laundry services are rapidly increasing in demand, making it a highly profitable addition to any laundry business. With more people working from home and less need for dry-cleaning, casual and comfortable clothing is piling up. Many customers prefer the convenience of outsourcing their laundry rather than handling it themselves, driving the growing popularity of wash-and-fold services.
Providing exceptional customer service is crucial for standing out in the competitive wash-and-fold laundry industry. Offering pick-up and delivery services adds convenience for your customers, setting you apart from competitors. Along with neatly folding and packaging their laundry, including a personalized note, coupons, or branded tags can enhance the customer experience and present your business as more professional.
Considerations When Choosing a POS System for Wash and Fold
To run a successful business in this industry, having the right POS system for wash and fold laundry services is necessary. Think about all the different aspects of your business before choosing a point-of-sale system. It’s important to consider the following:
- How many employees will use the system?
- What payment methods will you accept?
- Will you offer recurring laundry services?
- Do I need in-house payment terminals or mobile payment options?
These are just a few factors that should be considered when selecting which POS system best suits your needs.
The Best POS System for Wash and Fold Services
Having the best hardware and software for your POS system for wash and fold laundry services is crucial. Here’s what you’ll need:
POS Software
POS software does more than print receipts—it manages inventory, tracks customer preferences, and provides detailed analytics. Many POS software solutions are tailored to laundry services, including wash-and-fold operations.
POS Hardware
Next, you’ll need a computer or tablet device to interact with your POS software and take payments. You’ll need a tablet display stand and a proper enclosure for your mobile device to secure and protect it. A credit card terminal that reads EMV cards to comply with future security updates is critical.
If you want to accept payments via customers’ phones, be sure to have the correct payment terminal for that. You will also want a cash drawer with the proper capacity for your cash flow so you never run out of change.
Trade Legal POS Scale
Most wash-and-fold laundry services charge by the pound, so an accurate POS scale is a must. You want a scale that is easy to connect to the rest of your POS hardware and can be integrated with your POS software without any problem or delay. Be sure the scale is “trade legal” and can measure a hefty amount of weight.
Barcode Scanner
A reliable barcode scanner is essential for tracking items and managing inventory. For your wash and fold POS system, choose a scanner that reads both 1D and 2D barcodes to streamline order management and customer payments.
2D barcodes cover things like QR codes, which are now widely used and hugely popular. Since customers can also scan them with their phones, QR codes can be utilized on order labels or receipts to take clients right to your website or landing page. This way, you can showcase ongoing promotions or holiday hours, and increase customer engagement with your brand.
Star's 1D/2D Barcode Scanners
Star offers a comprehensive range of IP-rated 1D/2D barcode scanners, ideal for diverse business needs. From retail to healthcare, our versatile scanners excel in parsing driver’s license and ID barcodes, ensuring swift and accurate data capture. Choose the perfect fit for your setup—desktop, handheld, or wireless Bluetooth options available.
Thermal Receipt & Label Printers
Finally, having trusted receipt and label printers will do your company wonders. A thermal receipt printer allows you to print professional-looking receipts, enhancing your brand. Still, some cloud-based printers can even allow automated promotional marketing to be set up and scheduled, printing with your customized receipt with the same QR code or promotional information to boost customer engagement as mentioned above.
Discover Star Micronics Cloud Services for customizable receipts >
mC-Print3 Receipt Printer
In addition to a receipt printer, you’ll also want a label printer. More people are using linerless label printers these days, whether repositionable sticky or permanent linerless labels. When customers receive their freshly cleaned garments, seeing a professionally applied label with their contact information adds an extra touch of care and attention. Details like this can differentiate your business from competitors and help foster customer loyalty, encouraging repeat visits.
Popular Star Label Printers
TSP143IV SK Sticky Label Printer
The TSP143IV SK by Star Micronics sets a new standard for compact, eco-friendly thermal linerless label printing, offering advanced connectivity options like Wi-Fi and AOA, and efficient, residue-free labels for diverse business needs.
mC-Label3 Multimedia Printer
The Star Micronics mC-Label3 is a versatile multimedia printer that prints a wide range of labels and receipts, including both permanent and repositionable sticky linerless. It features cloud connectivity and innovative technologies like SteadyLAN and TetherLAN for enhanced printing convenience.
Impact Printers
Impact printers, like the SP700 from Star Micronics, are particularly useful in wash-and-fold laundry services for their ability to produce durable, long-lasting prints. Impact printers use ink ribbons to create clear, smudge-proof tags that can withstand the high temperatures and humidity commonly found in laundry environments.
For laundry services, these printers can produce durable tags that are attached to customer orders for tracking. This ensures that clothes are easily identified and organized throughout the washing, drying, and folding processes.
Additionally, most impact printers offer two-color printing, which allows for important details, like customer names or special instructions, to stand out on the tags, further improving efficiency and accuracy. Impact printers like the SP700 provide reliable performance in hot and humid settings, making them an ideal solution for laundromats or any business offering wash-and-fold services.
SP700 Impact Printer
With its robust design and consistent print quality, the SP700 impact printer enhances both operational efficiency and customer satisfaction by streamlining order management.
Star Micronics Has the POS Hardware Your Wash and Fold Service Needs
As a trusted industry leader for over 60 years, Star Micronics offers a wide range of POS hardware solutions ideal for wash-and-fold laundry services. Our portfolio includes desktop, portable, and kiosk printers, cash drawers, barcode scanners, scales, and more—all designed to meet the demands of any retail or hospitality environment. Additionally, Star Micronics Cloud Services can help businesses engage customers with automated receipt marketing tools.
At Star, we prioritize seamless integration across all POS hardware. That’s why we offer a complete solution for your POS system needs, including reliable receipt and label printers, trade legal POS scales, barcode scanners, and cash drawers—all backed by one dedicated support team.
With partnerships with top POS software developers, Star provides the tools to keep your business running efficiently. Our expert support and integration teams will work diligently to get your wash-and-fold laundry business online quickly, ensuring smooth operations and happy customers.
